3123 Nutrisystem Consumer Reviews and Complaints
I sincerely appreciate all the help that Sheila offered. Thanks for sharing your story. You can also find their products on QVC, at Costco and at several major grocers and mass retailers like Kroger and Walmart. While their Basic plan worked for me for me, they have several options to choose from. I just read this well written post. Please let us know if there is anything else we can do to help! It tastes like you are eating dirt!
What is 310 Shake?
The calories in Shakes make them a great replacement for meals like lunch. The average lunch has on average calories while there are only 90 calories in shakes. That just makes sense. However, the question then arises about whether that calorie meal replacement shake is filling enough to replace a meal that was SO much higher in caloric value. One reason Nutrition Shake has been so triumphant is its concentrated, aggressive social marketing strategy.
Advertising on Facebook, the hashtag Shake on Twitter heavily pushed on customers , and paid celebrity endorsements ensured the Meal Replacement Shake was a well-known name. The Nutrition Community is an unequaled group where you can communicate with others who are also on journeys to improved health. The study does not report on or list Shakes — or any other meal replacement shake or PMR — by name. For the study, participants consumed a low-calorie diet consisting of calories or less and replaced one or two meals with commercially accessible, vitamin- and mineral- fortified, energy reduced drinks or shakes.
While there is no study of the Shake weight loss supplement directly, there have been several studies of high-protein shakes in general. Portion restraint is a major problem for many overweight and obese people. Using a PMR plan that is high in protein — such as Shake — can help with weight management. Protein shakes can help with the rebuilding of muscle tissues torn during exercise.
The liquid form also helps to get the protein quickly distributed to where it needs to be through the bloodstream. Also, liquid protein consumption enters the bloodstream quicker and is therefore delivered to the areas where it is needed faster.
Nowhere does Nutrition make any assertion of an explicit number of pounds a user may lose. There are several Shake diet reviews on Amazon that claim Shake curbed their appetite and this is known to lead to weight loss so there is one tie between Shake and weight loss.
There are some complaints that it does not mix well and that it has a gritty texture, but others disagree. The Nutrition website goes further to suggest that you use Shake as a meal replacement for one to two meals per day. In addition, it recommends that the user should eat sensibly while using the shakes to perfect their results. There are no specific Shake product warnings listed on their website or in their Amazon listing.
Around since , these shakes have massive amounts of protein. As we already said, elevated levels of protein can aid in weight management but can also lead to kidney problems. Another meal replacement shake, 18 shake uses a whey protein.
Like Shake, they have a strong social media following and presence. Beachbody makes this meal replacement shake. It also has an aggressive social media marketing presence like Shake and 18 Shake.
This meal replacement shake has a potato protein extract that controls appetite and cravings for a few hours named Sledesta. Unlike Shakes, the Ideal Shape offering has sugar and sucralose. There are likely hundreds of others on the market right now.
Some are horrible and should be avoided at all costs. But, some are healthy and effective. It seems that Shake comes up with a maybe and other options should be reviewed. I just put it in a shaker cup with 12oz unsweetened vanilla almond milk.
Tried blending it with almond milk, strawberries and PB2. Some of the ingredients are backed by research and shown to work. Weight management is a system including a healthy diet, exercise and taking the right supplement; especially one offering clinically-tested ingredients.
One of the products we like the most is Burn TS. The formula contains four clinically-tested ingredients green tea, caffeine, ChromeMate and Meratrim , with research showing the ingredients help increase energy and help curb hunger.
Also, the team behind Burn TS offers a 2-Week Sample as a sign they have confidence in their supplement. Choosing the right weight-loss system can be confusing and often times frustrating.
Let us know a little more about you and your goals. These were pulled from customer reviews. Choosing the right product is the 1 question asked by DietSpotlight readers.
We recommend trying any product before buying it and know that finding a product with a sample offer is near impossible - so we created our own product, Burn TS, with scientifically backed ingredients.
We did find research into the benefits of protein in weight-loss supplements and Fibersol-2 looks to improve satiety, at least in some studies.
A discount applies when you purchase four or more bags. Shakeology adds greens and other nutrients, whereas Shake does not.
Shakeology is also formulated with a wider range of proteins and probiotics. Each serving contains 15g of protein, 8g of carbs and 5g of fiber. The Shake formula did change. The new formulation consists of three types of protein, versus one in the original. You can return Shake for any reason for a full refund within the first 30 days. The company must receive the product by the 30th day so you can get your money back. Summer Banks, Director of Content at Dietspotlight, has researched over weight-loss programs, pills, shakes and diet plans.
Previously, she managed 15 supplement brands, worked with professionals in the weight loss industry and completed coursework in nutrition at Stanford University. Do Not Send Email Notifications. Mix with some milk, water and ice in a blender then add a banana or small amount of peanut butter. They taste great and I have consistently lost pounds per week for the last couple of months.
Customer service was great when I contacted them via chat online. Nothing to complain about at all. It is a great product. I think this stuff if horrible!!!! It tastes like you are eating dirt! I tried it cold and warm and neither time could I finish a whole one. I have been doing 2x a day. So as of now i am loving this product. When you add the peanut butter do you just put the powder, milk, and peanut butter in the shaker and shake?
Or do you use a blender as well. So I got my shake today……I could not wait to try it. So I immediately had one for breakfast,the taste was not what I expected…….. A couple hours later I got the worse cramps…….. We will be looking into your account and reaching out soon. This is a follow-up to the review I posted on September 5.
Soon after I posted my first review, a rep from Nutrisystem contacted me via email. The email was courteous, professional, and apologetic for the experience I had. The rep went on to offer replacement of the damaged food items I had received and encouraged me to give their company another try.
In light of this swift response and their sincere desire to ensure that I was happy with their product and service, I am revising my review. I accepted a ready-made menu that containing some items that I did not enjoy. In the future, I will make a point to select food items that I now know to be more to my liking than others.
I am very pleased and heartened by Nutrisystem's timely reply and concern for my purchase. They deserve a second chance. I ordered my month's supply of diet food from Nutrisystem with high hopes. When the food shipment arrived, most of the frozen breakfast items were broken into small bits; when I opened the packages, the bits fell out.
Then I tried the frozen lunches. Since I take these to work, the only heating option is microwave. Anything with bread or chicken comes out chewy, gooey, and icy cold in the center. It actually made me gag and lose my appetite, which wasn't the diet plan I expected. I am very careful when reading agreements, and for this item to be overlooked was no easy feat. Fineprint at the end will do that to you. To add insult to injury, the obnoxious customer service person on the phone refused to accept my cancellation until she badgered me with questions and hard sell tactics in a desperate attempt to keep me buying their awful food.
Overall, this was a horrible experience. I will never use or recommend Nutrisystem again. We are so sorry to hear about your poor experience with the delivery of your foods, the food itself, and the representative you dealt with. We will be taking a peek at your account and reaching out soon.
Was not satisfied with the taste of most of the foods, had to throw it away and buy something else, and most of the desserts had an ok flavor, And a lot of meals with cheese.
I was not happy with that. My first order included items I didn't order and one that I'm allergic to its ingredients. I was told by one person the items were probably substitutions and when ready they would be replaced. When I called the customer service lady was very rude, basically stated I was lying and wouldn't allow me to speak to a supervisor.
I'm very disappointed with the service I receive so I will take my business to a place that has better customer service. Went thru a few months of products. Following it closely and exercised Sent email to customer support and I was told to think of it as not wasted but I received nutritional food with fiber Now I know why it only got one star.
Weight loss system worksstale product and no one to answer to except counselors with no control. I emailed three correspondences to FIVE different departments only to receive a notice that they don't reply to emails because they were too busy. I also included to them pictures of the moldy carrot cake, along with the packaging that states the date is still okay. The oatmeal is so stale it sticks to the side of the package and had to pour hot water in the bag to get the product out.
Chocolate covered pretzels are stale. We did call and the rep was very nice and stated that she couldn't do anything except replace our stale food. How many packages were bad? I honestly didn't count how many items I threw awayat their prices ANY wasted product is too many!
Doesn't anyone there want to see a photo of the stale food? Does anyone there care? VERY poor about keeping the customer happy, however, are not timid about selling you the program. Shame on you, Nutrisystem. We are sorry to hear about the spoiled and stale items you received. We will be reviewing your account and reaching out soon. I am not sure why in today's time of electronics that it takes so long to get the information. We are sorry to hear that it took you so long to receive the information you needed for the program.
We will be reaching out shortly. Pleased with the conversation with my counselor. I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for. Thank you very much for your help. We are happy to hear that you feel like you understand the program better after speaking with one of our counselors.
Please let us know if there is anything else we can do to help! I wrote in with a few complaints about some of the food I received; some broken food, bags not sealed and crushed muffins. Allison was very helpful and courteous and was able to change my mood.
Thank you Allison for being pleasant and helpful. Thank you for the kind words! We will be sure to pass this compliment onto Allison. Keep up the excellent work on the program, Chris!
I didn't know this when I originally call to cancel my account. Not that I like it, I understand that it was to be paid now. I was on hold for several minutes and when he finally came back he proceeded to tell me that his supervisor was at lunch and would called me back when she returned, "Oh and by the way here's your confirmation for your cancellation".
At that time I received an email from my PayPal account, advising me that I just made a payment to Nutrisystem. The man had the nerve to charge my account while he had me on hold. I have called every day, each rep has told me what he did was ok.
This is so sad, that he could do this behind my back and it be ok. My call is being reviewed now sure it is but, we all know how this is going to end.
I will continue to call each day until I get a callback. He knew what he was doing was wrong, why else would he have to sneak and charge me. I want an apology and someone to tell me what he did was wrong! If I were Marie Osmond, I wouldn't want to be known as a spokesperson for a company that has such bad reviews. BBB alone has 99 bad reviews and I am getting ready to add another. I guess that wasn't necessary to be said. We are sad to hear about the way you were treated when calling.
This is NOT okay. After the 3rd call to NutriSystem about a late order, Beth finally came online and made a return customer — yet again — out of me. We are so happy to hear that Beth was able to straighten things out for you. We wish you continued success on and off the program.
Rachel was very helpful in helping me to better understand my needs while on the plan and I am very thankful for her professionalism. So far I am enjoying being on Nutrisystem.
All of the food does taste very good. The only negative thing is that when I first order they did not tell me that there was so much chocolate in the turbo box. I specifically requested no chocolate. Maybe training is advisable for people helping people to order food. Thank you very much.
We are so happy that Rachel was able to help you get started on the program. We are sorry that you received so much chocolate after requesting no chocolate. We will be sure to pass this along for coaching. Best wishes as you continue on the program. I have been overcharged. Counselors at Nutrisystem keep telling me the issue has been addressed but I do not receive a refund. This is very upsetting and seems to me to be a bit fraudulent.
Please refund my money! We are sorry to hear the NuMi promotion fell off after placing the order. I have been on the Women's Uniquely Yours Program for 13 months, and have lost over 90 pounds. The frozen food is amazing, and I was never hungry or felt deprived.
The delicious snacks and double chocolate muffins have kept me satisfied and I never felt deprived. Thank you for the kind words and keep up the awesome work! Canadian turkey bacon egg and cheese muffin missing cheese - Thank you for the response.
I did not to think to take a picture of the back with the information. If this occurs on the next I will. The cheese was missing on two of the sandwiches out of four on this order. I was trying to explain to the last counselor that I spoke to what was happening to me with eating the food and that it was making me sick.
This is not in regards to Kim in returns. Kim was helpful and very nice to me. Anyway, the last counselor I spoke to was so rude and talked over me and would not let me finish my sentence.
It's really upsetting that I did not write her name down. It would be the counselor that I spoke to before I spoke to Kim. We are so sorry that you had such a poor experience. We will definitely be looking into this and reaching out soon. I had a question about my food. Chat with your counselor. Very helpful but our chat was interrupted. I need to know how to continue after the first week.
I am still confused on how to continue after the first week. Thank you for reaching out. We will be assigning this to a member of the Consumer Experience team to reach out and assist you.
The quality of food was pretty good with several options to choose from. Unfortunately when they were out of stock they substituted other food! Changing your plan such as delivery frequency was very difficult and why I left. Thank you for the feedback. We are sorry that you left for those reason. We will be reaching out to get further information. Have a good one!
Over the last several months, I have tried over and over to resolve an ongoing problem with order fulfillment. Customer service refused to help and refused my repeated requests to escalate the issue and finally Nutrisystem decided to dump me. Even in my last e-mail communication with Nutrisystem where I yet again outlined the problem, the reply back from Nutrisystem completely ignored the majority of what I wrote.
It looks like if Nutrisystem doesn't say anything about the problem, then it magically doesn't exist somehow. This shows that Nutrisystem has drastically fallen in terms of focusing on customer needs and flat out refuses to deal ethically with the customer. We sincerely apologize for your experience. We certainly do not want a long-time member to feel such a way. We will be investigating this and reaching out soon.
I have had a couple questions for your people there and I emailed them for a answer. First reply was very fast, second was a bit slower but they explained to me the reason why. I have been very satisfied with everything from Nutrisystem!!! Thank you for your patience and understanding.
We are happy to hear you got the answers you needed. We wish you the best of luck on the program! This is the 2nd time I've been on the NutriSystem plan. First time was a hit. Lost almost all my weight and kept it off for over a year. Just a little more weight to lose so I ordered again for 2 months. First shipment arrived on time and the food was terrific. Second shipment has the frozen food arrive a couple days late. The 2nd shipment of non frozen food is still not here after being over a week, now almost a week and a half late.
How am I to stay on the regiment with half the menu missing for over a week? My assistant called NS as she ordered for me and asked for help—reimbursement— compensation of some sort.
The reply from Nutri system? I even referred you to my sister and brother in law— who both signed up. We apologize that your 2nd order took longer than expected to get to you. We completely understand how this can throw someone off. We will be looking into this and reaching out.
I sincerely appreciate all the help that Sheila offered. I won't hesitate to contact your Team Rep should I have other questions. See three emails I've previously sent. You don't honor your own company's policies. Food was extremely poorly packed, melted and opened packaging. We are sorry that you had such a poor experience with us.
We will be taking a look at your account and reaching out shortly. Customers can benefit from an online health tracking platform and individualized counseling from dieticians and weight loss coaches.
Nutrisystem offers separate plans for men and women, with different options and price points customized to your weight loss goals. With meals containing 12 grams or less of sugar, Nutrisystem takes the guesswork out of choosing optimal low-glycemic foods to stabilize blood sugar -- which could be good for people with any degree of insulin resistance.
Any busy person who does not have time to prepare their own meals would benefit from having frozen and other pre-packaged meals and snacks delivered to their home. Nutrisystem will ship all the food you need to your doorstep, with free shipping included.