3123 Nutrisystem Consumer Reviews and Complaints
Appreciate the nice feedback. I had tried losing weight on my own a few times but it was too hard to count calories and weigh out all of my food what a time sucker! Just throw the microwave safe container in the trash. In , under pressure from retailer Walmart which was impressed with the popularity of Splenda sweetener [ citation needed ] , the company released a new formulation called "Diet Coke sweetened with Splenda". Being married with 2 children, my time is much more limited now.
We did call and the rep was very nice and stated that she couldn't do anything except replace our stale food. How many packages were bad? I honestly didn't count how many items I threw awayat their prices ANY wasted product is too many! Doesn't anyone there want to see a photo of the stale food? Does anyone there care? VERY poor about keeping the customer happy, however, are not timid about selling you the program.
Shame on you, Nutrisystem. We are sorry to hear about the spoiled and stale items you received. We will be reviewing your account and reaching out soon.
I am not sure why in today's time of electronics that it takes so long to get the information. We are sorry to hear that it took you so long to receive the information you needed for the program.
We will be reaching out shortly. Pleased with the conversation with my counselor. I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for. Thank you very much for your help. We are happy to hear that you feel like you understand the program better after speaking with one of our counselors. Please let us know if there is anything else we can do to help!
I wrote in with a few complaints about some of the food I received; some broken food, bags not sealed and crushed muffins. Allison was very helpful and courteous and was able to change my mood. Thank you Allison for being pleasant and helpful. Thank you for the kind words! We will be sure to pass this compliment onto Allison. Keep up the excellent work on the program, Chris! I didn't know this when I originally call to cancel my account.
Not that I like it, I understand that it was to be paid now. I was on hold for several minutes and when he finally came back he proceeded to tell me that his supervisor was at lunch and would called me back when she returned, "Oh and by the way here's your confirmation for your cancellation". At that time I received an email from my PayPal account, advising me that I just made a payment to Nutrisystem.
The man had the nerve to charge my account while he had me on hold. I have called every day, each rep has told me what he did was ok.
This is so sad, that he could do this behind my back and it be ok. My call is being reviewed now sure it is but, we all know how this is going to end. I will continue to call each day until I get a callback.
He knew what he was doing was wrong, why else would he have to sneak and charge me. I want an apology and someone to tell me what he did was wrong! If I were Marie Osmond, I wouldn't want to be known as a spokesperson for a company that has such bad reviews. BBB alone has 99 bad reviews and I am getting ready to add another. I guess that wasn't necessary to be said. We are sad to hear about the way you were treated when calling. This is NOT okay. After the 3rd call to NutriSystem about a late order, Beth finally came online and made a return customer — yet again — out of me.
We are so happy to hear that Beth was able to straighten things out for you. We wish you continued success on and off the program. Rachel was very helpful in helping me to better understand my needs while on the plan and I am very thankful for her professionalism. So far I am enjoying being on Nutrisystem. All of the food does taste very good. The only negative thing is that when I first order they did not tell me that there was so much chocolate in the turbo box. I specifically requested no chocolate.
Maybe training is advisable for people helping people to order food. Thank you very much. We are so happy that Rachel was able to help you get started on the program. We are sorry that you received so much chocolate after requesting no chocolate. We will be sure to pass this along for coaching. Best wishes as you continue on the program. I have been overcharged. Counselors at Nutrisystem keep telling me the issue has been addressed but I do not receive a refund. This is very upsetting and seems to me to be a bit fraudulent.
Please refund my money! We are sorry to hear the NuMi promotion fell off after placing the order. I have been on the Women's Uniquely Yours Program for 13 months, and have lost over 90 pounds.
The frozen food is amazing, and I was never hungry or felt deprived. The delicious snacks and double chocolate muffins have kept me satisfied and I never felt deprived. Thank you for the kind words and keep up the awesome work! Canadian turkey bacon egg and cheese muffin missing cheese - Thank you for the response. I did not to think to take a picture of the back with the information. If this occurs on the next I will. The cheese was missing on two of the sandwiches out of four on this order.
I was trying to explain to the last counselor that I spoke to what was happening to me with eating the food and that it was making me sick. This is not in regards to Kim in returns. Kim was helpful and very nice to me.
Anyway, the last counselor I spoke to was so rude and talked over me and would not let me finish my sentence. It's really upsetting that I did not write her name down. It would be the counselor that I spoke to before I spoke to Kim. We are so sorry that you had such a poor experience. We will definitely be looking into this and reaching out soon. I had a question about my food. Chat with your counselor. Very helpful but our chat was interrupted. I need to know how to continue after the first week.
I am still confused on how to continue after the first week. Thank you for reaching out. We will be assigning this to a member of the Consumer Experience team to reach out and assist you.
The quality of food was pretty good with several options to choose from. Unfortunately when they were out of stock they substituted other food! Changing your plan such as delivery frequency was very difficult and why I left.
Thank you for the feedback. We are sorry that you left for those reason. We will be reaching out to get further information.
Have a good one! Over the last several months, I have tried over and over to resolve an ongoing problem with order fulfillment. Customer service refused to help and refused my repeated requests to escalate the issue and finally Nutrisystem decided to dump me.
Even in my last e-mail communication with Nutrisystem where I yet again outlined the problem, the reply back from Nutrisystem completely ignored the majority of what I wrote. It looks like if Nutrisystem doesn't say anything about the problem, then it magically doesn't exist somehow. This shows that Nutrisystem has drastically fallen in terms of focusing on customer needs and flat out refuses to deal ethically with the customer.
We sincerely apologize for your experience. We certainly do not want a long-time member to feel such a way. We will be investigating this and reaching out soon. I have had a couple questions for your people there and I emailed them for a answer. First reply was very fast, second was a bit slower but they explained to me the reason why. I have been very satisfied with everything from Nutrisystem!!! Thank you for your patience and understanding. We are happy to hear you got the answers you needed.
We wish you the best of luck on the program! This is the 2nd time I've been on the NutriSystem plan. First time was a hit. Lost almost all my weight and kept it off for over a year. Just a little more weight to lose so I ordered again for 2 months. First shipment arrived on time and the food was terrific. Second shipment has the frozen food arrive a couple days late.
The 2nd shipment of non frozen food is still not here after being over a week, now almost a week and a half late. How am I to stay on the regiment with half the menu missing for over a week? The primary con to this diet is that it can be extremely limited and difficult for some people to follow. This limitation is because meat is omitted from the plan. Cutting out an entire food group may be too much of a restriction to maintain over the long-term, so some people do best by modifying this diet to allow for a moderate amount of meat.
The high fiber intake may also pose a problem initially. It's best to slowly increase the amount of fiber you consume so your body can get used to it. The goal is always long-term weight loss and maintenance. This diet does have the research to support it, but it may need modifications to make it work for you. Jenny Craig has become best-known for the celebrities who are followed while losing weight on this diet. They explain how easy it is and how delicious the food is, and you see the results as they are happening.
This diet provides you with your foods and snacks to ensure you consume the exact amount of calories your body needs to lose weight. You add fresh produce and dairy. You meet with a consultant on a weekly basis to discuss your progress, and who will assist you with transitioning to your own food when you are ready to do so.
Physical activity is emphasized throughout the diet. The primary advantage to this diet is that you will lose weight if you eat what you are given. Portion-and-calorie-controlled meals are great tools for long-term weight loss and maintenance. They take away the guesswork of how many calories you consume, they can be nutritionally balanced, they are quick and easy to prepare, and they teach you about healthy portion sizes. As with all diets, nothing works for everyone, and nothing works forever.
The celebrity endorsements are great when they work, but the celebrities who regain their weight once they discontinue this plan are proving that this is not the answer for everyone. Many people prefer to be able to eat food they prepare and do not like the idea of prepackaged foods.
The consultants are not professionals in this field. They undergo a training course but are not trained therapists, registered dietitians, or exercise physiologists, so the advice and support that you receive will be limited to what they have been taught to say.
If you are taking any medications or have any health conditions, it is best to work with trained professionals. The NutriSystem Advanced diet is a low glycemic index , high-fiber, and high-protein diet. The prepackaged food is provided for you by ordering online or by calling the toll free number. This diet does address the three necessary components for successful weight loss and maintenance; diet, physical activity, and behavior.
Prepackaged foods can be an effective tool for weight loss. You will be provided with the appropriate number of calories for weight loss without having to worry about counting anything. This will give you the opportunity to learn what appropriate portion sizes are and which foods are necessary for a well-balanced diet based on your specific needs. The variety of programs based on gender, age, health, and dietary preference is another positive component of this diet.
The Mindset Makeover was developed by one of the leading psychologists in the weight loss field, Gary Foster, Ph. It is designed to "help people learn new behaviors when it comes to weight loss and related lifestyle issues. You are given access to this and an online account with community support as part of each of the programs. Prepackaged foods are not for everyone and typically not something to use forever. They can be very limiting and create the sense of being "on a diet.
Most people find that they only want to use this type of a diet for the short-term or for one or two meals per day. The other negative aspect of this diet is that the prepackaged foods contain the artificial sweeteners Sucaralose and Acesulfame K. The dietary focus on this diet also has some limitations.
The idea of "good carbs" and "bad carbs" is controversial. While there is some truth to the role of glycemic index in hunger, it is not a guaranteed tool for weight management.
Labeling foods as "good" and "bad" creates problems for people trying to develop healthy eating habits. A well-balanced diet requires whole wheat sources of starch, while allowing for some sugar. Weight Watchers has been around for many years. There have been changes to the program, but weekly meetings have remained a part of the plan.
The two diet options that are currently available are the Flex Plan and the Core Plan. The Core Plan is based on the science of energy density.
Energy density refers to the amount of calories in a given weight of food. Foods that are considered low energy dense foods have a small amount of calories for a large volume of food for example, vegetable soups, vegetables, and fruit.
High energy dense foods provide a lot of calories for a small amount of food for example, oils, butter, cream sauce. The Core Plan provides a "balanced diet by centering on a list of healthy foods that keep you full longer.
The support and information provided online and in-person sets Weight Watchers apart from most diets out there. There are numerous meetings across the country to choose from.
For many people, having a place to weigh-in each week is a key to success. The focus on a balanced diet, exercise, and behavior changes is another advantage to this diet. The goal is to educate people on all three components and assist with both weight loss and maintenance. The two plans give people an option to find what works best for their own success. Many people have a "been there, done that" attitude when it comes to Weight Watchers. They have tried it, may have had some success, may have even gone back a couple of times, but end up feeling that it can't help them any longer.
The group leaders at the meetings are not trained experts; they are former members who have had success with Weight Watchers. When someone is not having success the options for what to do can be greatly limited by the lack of experience and knowledge of the leader. There is a strong emphasis on weighing in each week. Many people have a difficult time attending a meeting when they are not having success.
However, most people will not lose weight every single week, so expecting to do so is a recipe for failure. The time when people need the support the most is when they are not losing, but most meetings are not set to address this. While there are two diet options, this still may not be enough for everyone. If counting points and following a low-energy dense diet do not work for you, there is no other option left.
The best weight loss diet is one that fits your lifestyle and needs, and you can't always get that with this plan. I also agree to receive emails from MedicineNet and I understand that I may opt out of MedicineNet subscriptions at any time.
Lose Weight, and Keep It Off. It is indisputable that as a country we are more overweight and obese than we have ever been. As a result, the diet industry has grown along with us. Some diets genuinely try to help people lose weight and keep it off, while others look to make money by saying whatever it takes to get people to believe their claims.
You need to be an educated consumer when it comes to weight loss. It's not enough to see that a doctor is the author of a book. You need to digest what is being said, and look for the facts supporting the claims. It takes modifications in behavior, diet, and activity to succeed at weight loss. It also takes time, patience, commitment, and lots of hard work. There will never be one diet that is the "cure" for everyone. If you are having difficulties with weight loss, seek helf from your physician.
Dieting is a complex issue and ongoing professional support may be needed for success. It is possible to lose weight and keep it off, so never give up hope.
Instead, find what works best for you right now, and be open to change as you go along. There are many reasons for sudden weight gain when there are no changes in diet or exercise. Learn to identify the cause of your sudden weight gain.
A type 2 diabetes diet or a type 2 diabetic diet is important for blood sugar glucose control in people with diabetes to prevent complications of diabetes. There are a variety of type 2 diabetes diet eating plans such as the Mediterranean diet, Paleo diet, ADA Diabetes Diet, and vegetarian diets. Learn about low and high glycemic index foods, what foods to eat, and what foods to avoid if you have type 2 diabetes. Triggers for migraine headaches include certain foods, stress, hormonal changes, strong stimuli loud noises , and oversleeping.
Treatment guidelines for migraines include medicine, pain management, diet changes, avoiding foods that trigger migraines, staying hydrated, getting adequate sleep, and exercising regularly. Prevention of migraine triggers include getting regular exercise, drinking water daily, reducing stress, and avoiding trigger foods.
Staph Infection Staphylococcus or staph is a group of bacteria that can cause a multitude of diseases. Staph infections can cause illness directly by infection or indirectly by the toxins they produce. Symptoms and signs of a staph infection include redness, swelling, pain, and drainage of pus.
Minor skin infections are treated with an antibiotic ointment, while more serious infections are treated with intravenous antibiotics. Constipation is a common problem, and almost everyone has been constipated at one time or another. There are foods that can help prevent constipation and also provide relief, for example, kiwi, prunes, beans your choice of type!
And how did you over come these stalls? I did just purchase an elliptical and also a stationary bike, but only on day 2 with those. Your review was wonderful and very well written, so thank you! Hi Julie- Thank you so much for sharing your story, and way to go for making it through your first month!
I think the calorie restriction is the hardest part about Nutrisystem, and why now I typically only do the diet for a month or two and then really focus on just eating right and getting enough exercise after that. For me, the approach after Nutrisystem has been intermittent fasting IF. That said, I have had a lot of success with it, and find that I can maintain a healthy weight for long stretches of time when using it.
I started with the turbo charge and continued now for almost 3 weeks. I have only lost 3 lbs. When I emailed a counselor they said that was normal and I was doing well. Big hope very disappointed. In any case, hope the rest of your month goes well, and best of luck moving forward.
I just started Nutrisystem. I always lost weight on the low carb diet when I was younger. But the fat intake was not good. Just to avoid all the carbs… Did you or anyone else have a issue with how many carbs are in each meal? Is this ok lol… Please someone assure me all the carbs are ok!
Thanks for visting, and best of luck with your first month! Thanks for the excellent review and videos. Excited to see what kind of progress I can make. Hi Krystal — thanks for visiting the site, and taking the time to read my review and watch the videos. Always happy to hear that it helped! Thanks for the great info and for sharing your story!
Thanks for the kind words, June! Congrats on taking the first step and best of luck with Nutrisystem — hope it goes well!
I mastered more new things on this fat reduction issue. An enormous reduction in junk food, sugary foods, fried foods, sugary foods, beef, and white flour products may perhaps be necessary. Holding wastes unwanted organisms, and wastes may prevent ambitions for fat-loss.
While specific drugs for the short term solve the situation, the unpleasant side effects are certainly not worth it, plus they never present more than a short-term solution. Many thanks sharing your thinking on this weblog.
Thanks for the input Saul. Have you ever considered creating an ebook or guest authoring about Nutrisystem on other sites? I know my readers would appreciate your work. If you are even remotely interested, feel free to send me an email. Hi Lance — I actually do have an eBook in the works, so stay tuned for that! I just wanted to say that this post is awesome, well written and lots of useful Nutrisystem info.
Looking forward to my first shipment. Hi Corburt — Thanks for the kind words, and best of luck with your first month — hope it goes well! I just wanted to offer you a huge thumbs up for the great information you have right here on this post. I will be returning to your site for more soon! This blog looks exactly like my old one! Great choice of colors! Really inspired by your story — thanks for sharing! I am planning to start Nutrisystem after the New Year.
Hi Erin — Thanks so much for the positive feedback. The first time I ever used Nutrisytem, which was many years ago at this point, I think I was one it for 4 months. I had a lot more weight to lose then; now when I sign up, I usually use it for a month, maybe two at the most.
To lock in the auto delivery deal, you have to commit to two months, so if you hit your weight loss goals after month 1, I recommend switching your order to just the Turbo Shakes — that will ensure you lock in the most savings, and also helps to keep you on track once you start transitioning off the program. As I have said before, you have to be committed to the program to get results, but as long as you follow their plan you will lose weight! Anyways, best of luck and please let us know how it goes: Thanks for sharing your story.
Drinking over ounces and eating tons of leafy greens. I did NS about 4 years ago lost almost This past July was told my chloerstral and blood pressure was too high for 28 year old. So black Friday I ordered when prices decreased. Hi Amanda — Thanks for visiting and reading my story.
Hope it goes as well this time around. Thanks for sharing your superb review. You have a lot of good info here. I am looking for a diet to try just after the new year, and this might be the one. Either way, appreciate all of the details you shared.
Thanks, just what I was looking for. I have about 20 pounds to lose — is this doable in a month or two? Hi Sam — Thanks for the positive feedback. Losing 20 pounds is definitely doable with Nutrisystem, but I would budget at least two months.
I signed up for Nutrisystem this week, and I am really hoping that I have the same results. I think my first shipment should arrive just before Christmas, so think I will get started right after the holiday. Thanks so much for the review — definitely gives me hope! Hi Kris — congrats on signing up — while results will vary for everyone, I truly believe that you will lose a lot of weight if you follow the program — so stick with it, and let us know how it goes.
They try to rip you off when quit their auto delivery program. Very very unpleasant people to deal with. They shipped me stuff 3 days after I had already cancelled and had a confirmation number stating I cancelled.
They refused to turn the shipment around or to take it back and are trying to create some kind of lie that I created a 2nd account in November and they only cancelled one account. The only thing I did in November was update my credit card expiration date which I regret. If I guaranteed no more shipments are coming to my name or my address that should be the end of the story, not with them!
I am fighting them through my credit card company but please be aware of whatever traps they have in store for any of you. Hi Troy — Sorry to hear that that was your experience.
It was actually a customer service rep who told me I could switch from the meal delivery to just the Turbo Shakes after my first month on the program to lock in the auto-delivery savings without having to commit to another month of food. In any case, I hope you are able to get things resolved! I started the program today, January 1st. My resolution is to feel better about myself, but do it in a healthy way that had structure.
How much and when I should be eating vegetables, and ideas on what to eat if you have to attend a social function or business based meeting that involves food.
Thanks for posting a well written, and information overview of this program. I have three questions and maybe one is a question for a NS counselor… 1. Or can tomatoes, cukes, etc. Also, plain or with some sort of dressing?
How many turbo shakes can you have per week… and when can they be consumed? Thanks in advance …. Hi Tami — Thanks for stopping by and taking the time to comment!
I always add extra veggies to my greens and have found the only thing you really need to watch out for is the salad dressing. But for me, cucumbers, tomatoes, etc. I usually have my TurboShake midday — around 2: That said, I would definitely suggest using the Nutrisystem counseling service for full clarification, though — especially for questions 2 and 3.
Best of luck if you decide to try the full program! I wanted to say that this article is nicely written and included almost all the vital info I needed. Thanks for the review. I second your recommendation for Nutrisystem. Their service helped me significantly a few years ago. Hoping for the same results! Hi Maria — thanks for commenting! Hope it goes well again if you decide to give it another try. Have you found that Nutrisystem is a good way for keeping the weight off over the long term?
How long do you really have to be on Nutrisystem before you starting seeing results? Just finished month 1 and lost about 9 pounds! This post could not be written any better! Reading this post reminds me of my good old room mate! He was always trying new weight loss products. I will forward this page to him. Fairly certain he will have a good read.
Thank you for sharing! I just read this well written post. I have a handicapped daughter who has gained so much weight. We have tried everything with very little success. After taking to her doctors we decided to give NS a try. She started the program on February 16,